Returns must be initiated within 30 days of receiving your order. Items must be unused and in the original packaging. Planning a return? First email returns@hellerfurniture.com for detailed shipping instructions. Items must be unused, unassembled, an

Returns must be initiated within 30 days of receiving your order. Items must be unused and in the original packaging.Planning a return? First email <a href="mailto:returns@hellerfurniture.com">returns@hellerfurniture.com</a> for detailed shipping instructions.&#xA0;Items must be unused, unassembled, and in their original condition and packaging. All returns must use the same shipping method through which your order arrived. Our team will guide you through the process with the same attention to detail we apply to our furniture.<h3 id> </h3>

How do I make a return?

While our furniture is designed for all environments and to last generations, we agree to disagree that your Heller product isn't perfect for your space. We accept returns within 30 days of delivery, provided items remain unused, unassembled, and in

While our furniture is designed for all environments and to last generations, we agree to disagree that your Heller product isn&apos;t perfect for your space.We accept returns within 30 days of delivery, provided items remain unused, unassembled, and in original condition and packaging.&#xA0;Little known fact, many furniture companies (like Heller) absorb much of the cost of shipping and only pass a fraction of that cost to you when we ship our product. Due to the size and weight of our products, shipping costs are very high (and we&apos;re a small company). For this reason, a 20% restocking fee may apply, and you may be responsible for return shipping costs.&#xA0;

What’s your return policy?

Please allow 16 business days after we receive your return for processing before it hits your account. You will receive an email confirmation when your payment method is refunded. We appreciate your patience during this process.

Please allow 16 business days after we receive your return for processing before it hits your account. You will receive an email confirmation when your payment method is refunded.We appreciate your patience during this process.

When will I get my refund?

Oh yeaaaa (kool aid voice) Heller offers exchanges. For exchange options, our team is ready to help find the perfect Heller product for your space.

Oh yeaaaa (kool aid voice) Heller offers exchanges. For exchange options, our team is ready to help find the perfect Heller product for your space.

Do you offer exchanges?

Heller Furniture Store

hellerfurniture

Returns

How do I apply promo/discount codes?

What is your cancellation policy?

Can I edit or add anything to my order?

How do I cancel my order?

How do I track my order?