What’s your return policy?Updated 21 days ago
While our furniture is designed for all environments and to last generations, we agree to disagree that your Heller product isn't perfect for your space.
We accept returns within 30 days of delivery, provided items remain unused, unassembled, and in original condition and packaging.
Little known fact, many furniture companies (like Heller) absorb much of the cost of shipping and only pass a fraction of that cost to you when we ship our product. Due to the size and weight of our products, shipping costs are very high (and we're a small company). For this reason, a 20% restocking fee may apply, and you may be responsible for return shipping costs.