hellerfurniture logo
hellerfurniture logo

All articles

Orders & Payments

How do I apply promo/discount codes?

To apply a promo or discount code:. Please note that some of our codes don't stack (Unlike our stackable Max Dinnerware) with other offers or sale items. Remember to apply codes at the time of purchase—even our timeless designs can't travel back in t

What is your cancellation policy?

Need to cancel your order? Contact us at [email protected] immediately. Please email our team with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we’re able to make it happen. While we'll

Can I edit or add anything to my order?

Have a sudden design inspiration? Contact [email protected] as soon as possible after placing your order. Changes are typically possible if your order hasn't begun processing. Have your order information ready—we're as detail-oriented about c

How do I cancel my order?

Oh no! Are you sure? We promise you will love your Heller products. We get it though...to cancel, email [email protected] with your order details as soon as possible. Once an order ships, it becomes more complicated. You may be responsible fo

How do I track my order?

You'll receive a confirmation email with tracking information when your package ships. Use that tracking number to follow your Heller piece on its journey to your home—it's almost as exciting as watching this video.